Privacy Policy
At Joyful Mama Pulse, accessible at joyfulmamapulse.com, we are deeply committed to protecting the privacy and personal data of our users. This Privacy Policy describes how we collect, use, store, and protect your personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other relevant legislation.
We value your trust and take our responsibility to maintain your privacy seriously. Whether you’re browsing our content, signing up for our offerings, or making a purchase through our platform, your data will be handled with care, transparency, and respect.
1. Scope of Policy and Data Controller Role
This Privacy Policy governs the data processing activities carried out through the website joyfulmamapulse.com. Joyful Mama Pulse is the “Data Controller” within the meaning of GDPR and the “Business” as defined by the CCPA for the processing of your personal data through our digital platform.
By using joyfulmamapulse.com and its services, you consent to the collection, use, and sharing of your personal information as described in this Privacy Policy.
For privacy-related inquiries, you may contact us at: [email protected]
2. Categories of Data We Process
We may collect and process the following categories of personal data, either directly from you or automatically through our website:
2.1 Usage Data
Includes data about how you interact with our website, such as browser type, language preferences, referring and exit pages, session information, time zone settings, IP address, date/time stamps, and clickstream behavior.
2.2 Account Data
Includes personal identifiers and contact details such as full name, email address, shipping/billing address, and telephone number, submitted when creating an account or making a purchase.
2.3 Profile Data
Includes information related to your preferences and behavior on joyfulmamapulse.com, purchase history, saved items, and interactions with our services.
2.4 Communication Data
Includes correspondence such as messages submitted through contact forms, customer support requests, and communication history between you and Joyful Mama Pulse.
2.5 Technical Data
Includes information about the device you use to access our services, including device type, operating system, unique device identifiers, screen resolution, and system configuration.
2.6 Transaction Data
Includes payment information (processed by our third-party payment partners—Joyful Mama Pulse does not directly store payment card numbers), order summaries, and delivery details.
2.7 Preference Data
Includes your consent status for receiving marketing content, preferences regarding product recommendations, and other indicated interests related to our services.
3. Legal Bases for Processing
We rely on the following legal bases for processing your personal data:
– Contractual necessity: When data processing is necessary to provide you with our services or to fulfill a purchase you have made.
– Legitimate interest: When processing is necessary for the operation, improvement, or protection of our website (e.g., analytics, fraud prevention).
– Consent: When you voluntarily provide data for optional services (e.g., newsletter sign-ups or marketing subscriptions).
– Legal obligation: When required to comply with legal or regulatory obligations.
4. Your Rights Under GDPR and CCPA
Depending on your jurisdiction, you may have certain rights regarding your personal data, including:
4.1 Right of Access
You have the right to request access to the personal data we hold about you.
4.2 Right to Rectification
You may request the correction of inaccurate or incomplete personal data.
4.3 Right to Erasure
You may request the deletion of your personal data where there is no legal ground for continued processing.
4.4 Right to Restriction of Processing
You may request to limit the processing of your personal data under certain circumstances.
4.5 Right to Data Portability
You have the right to receive your data in a structured, commonly used format to transfer to another provider.
4.6 Right to Object and Opt-Out
You may object to or opt out of specific uses of your personal information under applicable data laws, such as the right to opt out of “sale” of data under CCPA, or objection to direct marketing under GDPR.
To exercise any of these rights, please contact us at [email protected]. We may request verification of your identity before responding.
5. Security Measures
We implement robust technical and organizational measures to ensure the confidentiality, integrity, and availability of your personal data, including:
– End-to-end encryption of data in transit using industry-standard TLS protocols
– Role-based access controls to restrict internal access
– Regular system patching and logging
– Secure data backups and disaster recovery plans
– Staff training in data protection and cybersecurity best practices
While we follow best practices, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. International Data Transfers
Certain data processing activities may involve transferring your personal data to countries outside your own jurisdiction, including countries outside the European Economic Area (EEA). Where such transfers occur, we implement appropriate safeguards, including Standard Contractual Clauses approved by the European Commission, to ensure compliance with all data protection laws.
7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which they were collected, including:
– Usage, Technical, and Performance Data: 12 months
– Account and Transaction Data: 7 years (to comply with tax laws)
– Communication and Support Data: 3 years post-interaction
– Marketing Consent & Preference Data: Retained until opt-out or withdrawal of consent
– Profile Data: As long as the user account remains active or until request of erasure
You may request earlier deletion, which will be honored unless data retention is legally required.
8. Cookies and Tracking Technologies
We use cookies and similar technologies for functionality, analytics, and personalization purposes. The categories of cookies we use include:
– Essential Cookies: Required for critical site functions (e.g., shopping cart, login).
– Functional Cookies: Enable enhanced functionality (e.g., remembering preferences).
– Analytical Cookies: Collect aggregated data for traffic and performance analysis.
– Performance Cookies: Help measure interactivity, load times, and other UX metrics.
Our cookie use complies with GDPR and CCPA requirements. We never use cookies to sell your data to third parties.
9. Cookie Management and Compliance
Upon visiting joyfulmamapulse.com, you are presented with options to manage your cookie preferences. You may accept or reject non-essential cookies at any time by adjusting the settings in our cookie consent banner or through your browser settings. To opt out of specific third-party tracking cookies, you may visit:
– https://optout.aboutads.info for AdChoices
– https://www.youronlinechoices.eu/ under GDPR
We respect the “Do Not Track” browser feature as applicable.
10. Protection of Minors
Joyful Mama Pulse does not knowingly collect or solicit personal data from individuals under 13 years of age. If we become aware that personal data has been collected from a child without verified parental consent, it will be promptly deleted. Parents or guardians who believe we may have collected data from a child may contact us at [email protected].
11. Policy Updates
We reserve the right to amend this Privacy Policy to reflect changes in legal, regulatory, or operational requirements. Material changes will be posted on this page and, where required by law, communicated to you directly via email notifications or pop-up banners within our platform.
12. Contacting Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Email: [email protected]
Website: joyfulmamapulse.com
13. Compliance Statement
Joyful Mama Pulse is committed to full compliance with all applicable data protection laws, including the GDPR, CCPA, and other relevant privacy frameworks. We are here to support your privacy interests and safeguard your data. Please don’t hesitate to reach out at [email protected] if you have any concerns.